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If you have any questions or would like find out more about our accessible transportation, please get in touch with our specially trained customer care team via the contact form below.

FAQs

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If you cannot find the answer to your query below, please contact us and a member of our team will be in touch.

Wellness Transport Of Georgia is a non-emergency medical transportation (NEMT) service that provides accessible transport for everyone, including elderly, unwell, and vulnerable people of all ages. We offer everything from non-emergency ambulance trips to wheelchair and stretcher/gurney transportation.
Anyone who needs non-emergency medical transportation can use Wellness Transport Of Georgia. This includes people who need to go to and from hospital appointments, dialysis clinics, rehabilitation facilities, and other medical appointments. We also provide transportation for people who have mobility issues and need help getting to and from social events, and other appointments.

We offer a variety of transportation services, including:

  • Wheelchair transportation
  • Non-emergency ambulatory transportation
  • Bariatric transportation
  • Stretcher transportation
  • Healthcare facility partnerships

Anyone who needs non-emergency medical transportation can use our services. This includes:

  • Seniors
  • Disabled or mobility-challenged people
  • People with chronic medical conditions
  • People needing post-operative care
  • People undergoing dialysis
  • People living in healthcare and assisted living facilities
  • Clients of home health agencies
  • Families who need transport support for family members
We can take you to a variety of locations, including:
  • Hospitals
  • Medical offices
  • Chemotherapy clinics
  • Outpatient physical, occupational, and speech therapy centers
  • Acute care facilities
  • Adult day care facilities
  • Nursing homes
  • Assisted living centers
  • Hospices
  • Dialysis centers
  • Pulmonary and cardiac rehabilitation centers
  • Family functions
Yes, we can accommodate your dialysis schedule, regardless of the time of day.
Yes, you can book your trip through our website or give us a call and one of our team members can assist you.
Please contact us as soon as possible if your dialysis appointment is rescheduled. We will do our best to accommodate your new appointment time.
Yes, your dialysis appointments can be scheduled in advance with Wellness Transport Of Georgia. We understand that your dialysis treatments are crucial to your health, and we want to make sure that you have reliable transportation to and from your appointments. In fact, you can schedule your dialysis transportation months in advance. This will give you peace of mind knowing that you have reliable transportation for your important treatments.
Indeed, we have the capabilities to accommodate medical equipment. When booking your journey with us, please provide this information. This ensures we can tailor our services to your specific needs, offering an experience that is safe, comfortable, and seamlessly aligned with your requirements.
We understand the importance of companionship in these journeys. A family member or caregiver is welcome to accompany the patient, provided it does not exceed our vehicle’s capacity.
The cost varies depending on the distance and specific needs of the patient. Please contact us directly for a quote.
If you are a private pay customer, you will pay at the time of booking via a payment link sent to you in email or text message.
Absolutely. We can arrange a schedule for recurring rides to ensure that patients never miss their important medical appointments.
Our commitment is to provide reliable transportation for medical appointments, which often occur outside of traditional business hours. Therefore, we strive to offer flexible scheduling to meet the needs of our clients, including hospital admissions, discharges, and facility transfers.

There are many benefits to using Wellness Transport Of Georgia, including:

  • Accessibility: We offer accessible transportation for everyone, including people with wheelchairs, walkers, and other mobility aids.
  • Reliability: We are committed to providing reliable transportation. Our cutting-edge dispatch system ensures that our drivers are always on time.
  • Compassion: Our staff is specially trained to be compassionate and caring. We understand that medical appointments can be stressful, and we are here to make your ride as comfortable as possible.
  • Specialty services: We offer a variety of specialty services, including non-emergency ambulatory trips, wheelchair transportation, stretcher/gurney transportation, and more.
  • Text message updates: We keep you updated on the status of your ride via text message.
  • Personalized web portal and mobile app for healthcare facilities: Healthcare facilities can use our personalized web portal and mobile app to book trips for clients and monitor their progress.
  • Dual-facing AI dashcam: Our dashcams keep everyone safe by monitoring our drivers, clients, and vehicles.
  • Transparent costs: We are clear about the costs of our services so that you never have to worry about hidden extras.
  • Well-maintained vehicles: All of our vans are from 2023 or newer, so you can be sure that you are getting safe, high-quality transportation.
  • Experienced and qualified drivers: Our drivers are specially trained and certified in CPR /Basic Life Support and Defensive Driving. They also have to pass rigorous background checks and screenings.
To book a ride with Wellness Transport Of Georgia, you can call us at 404-937-3337 or visit our website at www.wellnesstransportofga.com.
We accept all major credit cards.
You can cancel your ride free of charge up to 24 hours in advance. If you cancel your ride less than 24 hours in advance, you will be charged a cancellation fee.
We are committed to providing our passengers with the highest quality of service possible. We are known for our reliability, compassion, and attention to detail. We also offer a variety of specialty services, such as bariatric and stretcher transportation, that many other NEMT providers do not.
We hope this Q&A has been helpful. If you have any other questions, please do not hesitate to contact us.