Introduction
Welcome to Wellness Transport of Georgia! These terms and conditions govern your use of our website (https://wellnesstransportofga.com) and our services. By accessing or using our website and services, you agree to comply with these terms. If you do not agree, please refrain from using our site and services.
Definitions
- “Company” refers to Wellness Transport of Georgia.
- “Website” refers to https://wellnesstransportofga.com.
- “User” refers to any individual or entity accessing our website and/or services.
- “Services” include non-emergency medical transportation and any related offerings provided by Wellness Transport of Georgia.
- “Agreement” refers to these terms and conditions.
User Responsibilities
By using our website and services, you agree to:
- Provide accurate and complete information when booking or communicating with us.
- Use the services for lawful and intended purposes only.
- Notify us promptly of any changes in scheduling or requirements.
- Accept that you are responsible for complying with applicable laws during the use of our services.
- Refrain from posting harmful, obscene, or illegal content on our website.
Service Terms
- Transportation services are subject to availability and must be pre-scheduled.
- We provide non-emergency medical transportation, including wheelchair and stretcher transport.
- Users are required to provide clear details about pickup and drop-off locations, scheduling, and any special requirements during the booking process.
- Transportation services are provided within agreed timeframes, but unforeseen delays due to traffic, weather, or other factors may occur.
Payment Policies
- Payments for services must be made as specified during the booking process. Accepted payment methods will be communicated at the time of booking.
- All service fees must be paid in full before the service is rendered unless otherwise agreed upon.
- A detailed invoice will be provided upon request.
Cancellation and Refund Policies
Cancellation Policy
We understand that plans may change. Please see our cancellation policy details below based on the type of service booked:
Local Stretcher:
- 24 hours or more notice: No Cancellation Fee
- Less than 24 hours: $100
- Day of: $175
- In-route or at the door: Full price of one leg of transport
Local Wheelchair:
- 24 hours or more notice: No Cancellation Fee
- Less than 24 hours: $50
- Day of: $100
- In-route or at the door: Full price of one leg of transport
Long Distance (Stretcher & Wheelchair):
- 48 hours or more notice: No Cancellation Fee
- 24 hours, but less than 48 hours: 25% of transport
- Less than 24 hours: 50% of transport
- Cancellation at the door: 100% of the transport
Refunds, if applicable, will be processed according to these terms. We appreciate your understanding of these policies, which are designed to ensure smooth operations and availability for all clients.
Intellectual Property
- All content, logos, and trademarks on the website are the property of Wellness Transport of Georgia unless otherwise stated.
- Users may not reproduce, distribute, or modify any material from the website without prior written consent.
Disclaimers and Limitations of Liability
- Wellness Transport of Georgia provides services on an “as-is” basis and does not guarantee uninterrupted, error-free service.
- We are not responsible for delays, losses, or damages caused by factors beyond our control, such as traffic incidents or acts of nature.
- The Company’s maximum liability for damages, if applicable, is limited to the amount paid by the user for the affected service.
Privacy
We prioritize your privacy and are committed to safeguarding personal information. For more details, please refer to our Privacy Policy.
Termination
Wellness Transport of Georgia reserves the right to terminate this agreement or deny services at our discretion if users violate these terms or engage in fraudulent or unlawful activity.
Governing Law
This agreement is governed by the laws of the State of Georgia. Any legal disputes arising from this agreement will be resolved exclusively in the appropriate courts of Georgia.
Dispute Resolution
If a dispute arises, we encourage users to contact us directly to seek resolution. If an amicable solution cannot be reached, disputes will be resolved in accordance with the governing law specified above.
Changes to Terms
Wellness Transport of Georgia reserves the right to update or modify these terms and conditions at any time. Users will be notified of significant changes through the website or other communication channels.
Contact Information
If you have questions, concerns, or require assistance, please contact us at:
Wellness Transport of Georgia
Phone: 404-937-3337
Email: ContactUs@WellnessTransportOfGa.com
Address: 6470 E Johns Xing, Ste 160, Johns Creek, GA 30097
Thank you for choosing Wellness Transport of Georgia. We look forward to serving you!